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Privacy Policy

Privacy Policy

Introduction

This Privacy Policy describes how ZeltonLivings and its affiliates collect, use, share, protect, or otherwise process your information/ personal data through our website https://zelton.in/ (hereinafter referred to as Platform). We do not offer any product/service under this Platform outside India and your data will primarily be stored and processed in India.

By visiting this platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy.

Information We Collect

We collect your data when you use our Platform, services, or otherwise interact with us during our relationship. Some of the information that we may collect includes but is not limited to personal data during sign-up/registering or using our Platform such as:

  • Name, date of birth, address
  • Telephone/mobile number, email address
  • Information shared as proof of identity or address
  • Bank account or credit/debit card information (with consent)
  • Biometric information such as facial features (when opted for)
  • Transaction history and payment information
  • Usage data and preferences

How We Use Your Information

We use personal data to provide the services you request. We use your data to:

  • Assist in handling and fulfilling orders
  • Enhance customer experience
  • Resolve disputes and troubleshoot problems
  • Inform you about online and offline offers, products, services, and updates
  • Customize your experience
  • Detect and protect us against error, fraud, and other criminal activity
  • Enforce our terms and conditions
  • Conduct marketing research, analyses, and surveys

Information Sharing

We may share your data internally within our group entities, our other corporate entities and affiliates to provide you access to the services and products offered by them. We may disclose personal data to third parties such as:

  • Business partners and service providers
  • Logistics partners and payment processors
  • Government agencies when required by law
  • Law enforcement agencies for legal compliance

Data Security

To protect your data from unauthorized access or disclosure, loss, or misuse we adopt reasonable security practices and procedures. We use secure servers and encryption to protect your information. However, the transmission of information over the internet is not completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. We may continue to retain your data in anonymized form for analytical and research purposes.

Your Rights

You have the right to:

  • Access, rectify, and update your data
  • Withdraw consent for data processing
  • Request deletion of your account and data
  • Opt out of marketing communications

Contact Information

For any privacy-related questions or concerns, please contact us at:

  • Email: sales@zeltons.com
  • Phone: +91 98805 12345
  • Address: No 2/1, K No 22 and 24/1, CK Palya-Electronics city Road, Near Urban Living apartment, Hommadevanahalli Village, Bangalore, Karnataka, India, 560083